An opinion article in last weekend's New York Times:
YouTube, the Great Radicalizerby Zeynep Tufekci
https://www.nytimes.com/2018/03/10/opinion/sunday/youtube-politics-radical.html"It seems as if you are never “hard core” enough for YouTube’s recommendation algorithm. It promotes, recommends and disseminates videos in a manner that appears to constantly up the stakes. Given its billion or so users, YouTube may be one of the most powerful radicalizing instruments of the 21st century.
This is not because a cabal of YouTube engineers is plotting to drive the world off a cliff. A more likely explanation has to do with the nexus of artificial intelligence and Google’s business model. (YouTube is owned by Google.) For all its lofty rhetoric, Google is an advertising broker, selling our attention to companies that will pay for it. The longer people stay on YouTube, the more money Google makes.
What keeps people glued to YouTube? Its algorithm seems to have concluded that people are drawn to content that is more extreme than what they started with — or to incendiary content in general."
One of the early investors (who is now a critic) in Facebook and Google thinks it isn't likely that social media will change voluntarily on its own because it is not in their business interest to do so:
https://youtu.be/KK7yL3pTyF8